Tutorial Contents

 

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1. CONTENTS PAGE
   A list of ALL of the topics covered in this tutorial
2. DISCLAIMER
   Our Legal Disclaimers
3. PREAMBLE
   What is true Credit Control and is it really needed in YOUR business
4. THE IMPORTANCE OF CASH-FLOW IN ANY BUSINESS
   Put extremely simply, CASH pays YOUR salary, AND lack of it can result in P45s all round.
5. GRANTING CREDIT - THE PROS & CONS
   Should you give any credit at all and, if so, to whom should you give it
6. STARTING THE CREDIT CONTROL PROCESS
   TLC is badly needed and we do NOT mean Tender Loving Care.
7. CREDIT ACCOUNT APPLICATION FORM
   Is such a form really needed and, if so, WHO should complete it and how
8. CONTENT OF CREDIT ACCOUNT APPLICATION FORM
   What absolutely MUST be in the form and what do you do with it
9. DECIDING WHETHER TO GRANT CREDIT (OR NOT)
   Should you advance Credit to this particular applicant
10. LIMITED COMPANIES IN IRELAND
    Do YOU really fully understand the pitfalls associated with Limited companies
11. LATE PAYMENT IN COMMERCIAL TRANSACTIONS
    Are you FULLY up-to-speed with this EU regulation?
12. INVOICING
    WHO do you Invoice, and when, and how? And yes that order is important.
13. STATEMENTS
    WHO do you statement, where do you send it, and should you repeat it
14. DELIVERY DOCKETS
    The importance of firstly obtaining AND then retaining acceptable signatures.
15. QUERIES
    WHEN and HOW and BY WHOM should all queries raised be responded to
16. RECEIVING PAYMENT
    What is the very FIRST thing to do on receipt of debtors payments
17. LODGEMENTS
    WHERE should you lodge, and WHEN, and how can you improve your chances of avoiding bouncers
18. BOUNCERS
    WHAT do you need to do IMMEDIATELY on first learning about a bounced cheque
19. AGED ANALYSIS REPORT
    What should the minimum content be and how should it be laid out
20. THE REAL COST OF COLLECTING YOUR MONEY
    What is the REAL total cost of your account remaining unpaid when you include such items as stationery, postage, phone calls, labour, higher overdrafts, and larger bank charges
21. MONITORING CREDIT ACCOUNTS
    WHO monitors them, and WHEN, and HOW do you prioritise firstly their monitoring and then the action to be taken IF they are judged to be out of kilter
22. DEVELOPING RAPPORT WITH DIFFERENT PARTS OF YOUR BUSINESS
    Reasons why it is ESSENTIAL to build relationships with other departments
23. WHAT HAPPENS WHEN AN ACCOUNT REMAINS UNPAID
    WHAT should you do when an account remains unpaid and WHEN should you do it
24. HOW TO HANDLE POTENTIAL BAD DEBTS
    WHAT to do with problem accounts which have the POTENTIAL to become bad debts
25. The WORKINGS of THE IRISH LEGAL SYSTEM
    HOW does the Irish Legal System REALLY operate with regard to debt
26. SOLICITOR OR DEBT COLLECTION AGENCY
    Most important point for MOST people is whether they choose to PAY for RESULTS or to simply pay for action regardless of results actually achieved.
27. HOW TO CHOOSE AN IRISH DEBT COLLECTION AGENCY
    WHAT headings should you be looking at and exactly what must you be looking for